FAQ


Frequently Asked Questions

  • What health issues we can enhance your well-being and promote healing through the power of acupuncture.

    NEUROMUSCULOSKELETAL:

    Acute & Chronic Pain

    Arthritis

    Carpal Tunnel & Frozen Shoulder

    DJD & Compressed/Herniated Disc

    Fibromyalgia

    Headache & Migraine

    Sprains, Strains, & Tears 

    Raynaud's & Neuropathies

    Sciatica/Piriformis & SI Joint Issues

    Tendonitis, Tendonosis, & Fasciitis


    INTERNAL/MENTAL-EMOTIONAL:

    Addiction & Recovery

    Asthma, Allergies, Sinusitis

    Autoimmune Issues

    Cardiovascular Health (High Blood Pressure)

    Chronic Fatigue Syndrome

    Dizziness, Vertigo, Tinnitus

    Food Sensitivities

    Genitourinary Issues (Candida, UTI, Prostate Issue)

    Indigestion, GERD, slow motility

    Insomnia & Sleep Disturbances

    IBS, Constipation, Diarrhea

    Mood Imbalance (anxiety, depression, stress management)

    Poor Memory & Cognition

    Reproductive Health (PMS, infertility, pregnancy support,

    menopause, irregular menstruation, endometriosis, fibroids, cysts, PCOS)

    Sexual Health (Low libido, ED, PEJ)

    Skin Conditions (acne, eczema, etc)

    Thyroid Issues & Other Metabolic Imbalances

    Unspecified emotional or hormonal imbalances

  • HOW CAN I MAKE AN APPOINTMENT?

    Contact Us at 512-256-4811  to get scheduled and begin the relief without the use of addictive medications.

  • WHAT KIND OF RESULTS CAN I EXPECT?

    • Results always vary from person to person because there are many factors that contribute to treatment outcomes.
    • Some of those factors include: how long you’ve had the condition, how severe it is, and most importantly, how your lifestyle is at home.
    • Many people notice changes immediately, while other people may take longer.  But as a general rule, significant and lasting improvements are noticed after repeated treatments.
    • Acupuncture is meant to be a practice that you incorporate into your regular health and wellness routine. It is recommended to continue treatments regularly to support your constitution and prevent future imbalances. 
  • WHAT IS A TREATMENT LIKE?

    • In your first treatment, the practitioner will perform an initial examination and health history to assess your condition, which includes an examination of your tongue and pulse.
    • Then, you will be instructed on how you need to be positioned for the treatment. In most cases you will be fully clothed, but in the event you need to undress, the acupuncturist will step out to allow you to disrobe and lie under the treatment table sheets. 
    • The acupuncturist will create a point prescription, which will typically include 10-20 points; most of which are located below the elbows & knees.
    • Once all the needles are positioned, you will be left to relax for 20-30min. The acupuncturist may return to reposition or stimulate the needles.
    • Once the treatment is complete, the needles will be removed and disposed of, and you will be ready to go!
    • Herbal consultations and additional modalities may be implemented before or after acupuncture.
  • HOW SHOULD I PREPARE?

    • Come in with any & all questions; they are encouraged so you feel relaxed during your treatment and comfortable with your treatment plan.​
    • Wear loose comfortable clothing that can be easily rolled up to the elbows and knees. We will also likely need access to wherever your pain is.
    • Avoid large meals immediately before the treatment, but don’t come on an empty stomach.
    • Be open to healing and able to set time aside for yourself to relax.
  • WHAT DOES IT FEEL LIKE?

    • The response people have to acupuncture varies slightly, but it is meant to be a comfortable and relaxing experience.
    • You will feel a very light poke with the initial insertion followed by a sensation of heaviness, ache, or warmth. All of these reactions are normal and a sign of Qi stimulation.
    • If a needle feels uncomfortable for more than a minute, let your acupuncturist know and they can adjust it.
    • After a treatment, you will likely feel deeply relaxed, so feel free to take a minute to drink some water & breathe before getting on with your day!
  • IS IT SAFE?

    • Acupuncture is extremely safe when performed by a licensed acupuncturist (look for “L.Ac.” next to their name).
    • Because the needles are sterile and acupuncturists complete a strict “Clean Needle Technique”, the chance of infection is minimal.
    • There are very few side effects with acupuncture. In very rare cases the needles will leave a small bruise, but this is normally only in individuals taking blood thinners or who bruise very easily. However, acupuncture is still completely safe for individuals taking blood thinners.
    • Every licensed acupuncturist has gone through rigorous training in needle technique and anatomy & physiology to ensure needle insertion is safe.
  • WHAT ARE ACUPUNCTURE NEEDLES?

    • The needles are sterile, very fine, solid, filiform needles, just a little bigger than a cat whisker. They are disposable for single use only.
    • The depth of insertion varies depending on the body part, but will typically be from about .25″ – 1.5″.
    • After one use, every needle is disposed of into a sharps biohazard container.
  • WHAT EDUCATION HAVE MY PRACTITIONERS HAD?

    In Texas, licensed acupuncturists are governed by the Texas Medical Board.


    All acupuncturists in Texas are required to have a Masters degree in Chinese Medicine/Oriental Medicine/East Asian Medicine based on a curriculum of graduate-level courses in medical theory, acupuncture techniques, anatomy, pharmacology, Chinese herbal medicine, biomedicine, ethics, and safety. The Masters degree program typically takes three to four years full-time. A small percentage of Licensed Acupuncturists return to graduate school to obtain Doctoral degrees which adds another one to two years of rigorous study and training. 

    • Julie Lott  is fully licensed to practice Acupuncture & Traditional Chinese Medicine in the state of Texas, having successfully passed 4 National Board Exams through the National Certification Commission for Acupuncture & Oriental Medicine (NCCAOM). 
    • Julie Lott completed a rigorous 4 year Master's Degree in Acupuncture & Traditional Chinese Medicine that included over 3000 hours of classroom education pertaining to TCM theory, acupuncture, herbology, and Western Medicine. In addition to their classroom education, both practitioners completed a 1000hr clinical residency to gain clinical experience in applying their education to real patients.
    • In addition  to being certified as an Acudetox Specialist by the National Acupuncture Detoxification Association (NADA); she is also an AOBTA® Certified Practitioner, you can find her on  AOBTA®’s “find a practitioner” link.

    It is always a good idea to look up the license of any healthcare practitioner you encounter or trust with your personal health information.

  • CANCELLATION/NO SHOW POLICIES

    For appointments made online, cancellations can be done online up to 12hrs before a visit. In the event of a last minute cancellation, please call, email, or text us to let us know you need to reschedule


    *No-Shows: We understand that emergencies and other disruptions can happen at any time, and we will work with you as best we can.  However, after 2 no-shows, we will no longer allow patients to schedule online, and will require a credit-card to hold the next appointment.  In the event of a 3rd No-Show, the credit card will be charged a $75 "no show fee". 

  • HOW DO I BECOME A PATIENT?

    Initiating your journey as a new acupuncture patient begins with a personalized consultation to assess your suitability for our medical services. We do not provide one-time treatments for new patients, as acupuncture operates on a non-linear progression. While research indicates the effectiveness of acupuncture in promoting healing, it's crucial to recognize that the accumulative benefits build over successive treatment sessions. The private consultation allows us to tailor a comprehensive treatment plan that aligns with your specific needs and maximizes the therapeutic advantages of acupuncture.


    A refundable consultation fee of $49 is required in advance to secure your first appointment, which is a medical case review evaluation/consultation. If you begin a treatment plan, your consultation fee will be applied as a credit. If the consultation reveals that you are not a good candidate for our services and we don’t present a treatment plan for your case, we will refund your consultation fee.


    “How Much Will It Cost?”


    Your actual acupuncture treatment cost is determined at the consultation based on your specific medical condition and recommended treatments. In compliance with the No Surprises Act (effective January 1, 2022), we can provide you with a Good Faith Estimate indicating the cost(s) of the service(s) scheduled.



    “Will Insurance Cover My Acupuncture Treatments?”


    Every insurance plan is unique, just like you. We are considered an out-of-network provider for all insurance and your plan may or may not cover your diagnosed condition and/or treatment. We are not providers for Medicare or Medicaid. Upon request, we provide detailed billing statements you may submit to your insurance company for direct reimbursement of each service rendered. Your out-of-pocket cost for our services will be discussed at your private consultation. 


    “Please Just Tell Me How Much It Will Cost to Fix My ______”


    I understand you're eager to know the cost of addressing your specific concern, but as a medical clinic focused on personalized care, we refrain from providing cost estimates over the phone or via email. Determining the cost of your acupuncture treatment involves a thorough medical case review, considering factors such as the nature and severity of your condition, previous interventions, medications, prognosis, and your treatment goals.


    To provide you with accurate and tailored information, we recommend scheduling a private consultation. During this consultation, we can discuss your case in detail, answer any questions you may have, and outline a personalized treatment plan, including associated costs.


    Your health and well-being are our top priorities, and we want to ensure that you receive the most appropriate and effective care. Please feel free to reach out to schedule a consultation, and we'll be happy to address all aspects of your case and provide you with the information you need.


    Thank you for your understanding, and we look forward to the opportunity to assist you in achieving your health goals.


    Best regards,


    Central Texas Acupuncture & Wellness Center

    181 Robin Lane, Bertram, TX 78605

    Contact: (512) 256-4811  centraltexasacupuncture@gmail.com

    Julie Mach Lott, L.Ac., Dipl. O.M. 

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